Contact Yoyo support
Get help with a page, account, payment, or unexpected error.
1 min readIn this guide
Tell us what happened
Email support@yoyo.page with a clear description of the issue. If it concerns your account, send the message from your account email when possible.
Include the details that help us investigate
- Your public page address, if the issue concerns a page.
- What you were trying to do and what happened instead.
- The exact error message and roughly when it happened.
- Your browser and device, and the steps that reproduce the issue.
Keep private information out of the message
Do not include passwords, login links, connection tokens, full card details, or your visitors’ private messages and subscriber information. For billing questions, a payment date and a description of the problem are enough to start.
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